This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.Shipping Rates
We ship UPS Ground.
Most ship times are 5-9 business days from the time it leaves our shop. If you need an item shipped 2 or 3 day Air, please email us and we can get you a shipping quote. We currently only ship to the US. Sorry, no PO Boxes!
UPS will make three attempts to deliver your item before it is returned to us. Be sure to watch for your shipment! If it is returned to us, we will not reimburse original shipping charges, only the cost of the item. If you'd like it reshipped, the cost to do so will be your responsibility.
Our US shipping rates are as follows:
$0 to $24.99............$7.95
$25.00 to $49.99........$8.95
$50.00 to $74.99........$9.95
$75.00 to $99.99.......$12.95
$100.00 to $149.99.....$15.95
$150.00 to $199.99.....$19.95
$200.00 to $249.99.....$25.95
$250.00 to $499.99.....$35.95
$500.00 to $749.99.....$85.95
$750.00 and up........$150.00
Our Return Policy
If for any reason you are not satisfied with your purchase from www.popdeluxe.net you can return the
merchandise for a full refund LESS shipping costs.
If you'd like to return your purchase, you must obtain a return authorization number (RA#) from us to put on the outside of your package. Please do not send any packages to us without obtaining this authorization number, it insures that we are expecting your return and will process your refund.
The item must be unused and in the original
packaging. A full refund will be issued for all returned items made within 30 days of purchase as long as the item is in new condition. Pop Deluxe is not responsible for items lost or damaged during return shipping, we strongly suggest insuring items and using a method that provides a tracking number. Pack items well in their original packaging.
We reserve the right to refuse returns on items that are not in new condition or apply a damaged fee of up to 100%.
Items such as DVDs and plants/seeds are not returnable. We're happy to exchange them, for an exact replacement only, if defective.
Damaged, Missing or Incorrect items:
All items are inspected and carefully packed at our shipping location in Madison, WI.
All damages, missing items or incorrect shipments must be reported within 14 days of receipt. Email us and we will give you instructions on preparing the package, which may include a UPS return label to use. If the item proves to be defective, we will send a replacement or issue a refund for the cost of the item and original shipping costs. Remember to keep all original packaging materials as
they're needed to make a claim. We may also need a digital photo of the damaged items. Email us at webpeople@popdeluxe.net or call us at 608-256-1966
11AM-6PM CST and we'll will assist you with the return process.
Our shop is open 7 days a week, so
if you’re in town, feel free to come by the store.
Our store is hosted on Yahoo! and our orders are processed using Yahoo! Store's shopping cart.
Yahoo! Store's servers may capture your IP address, browser type, and the Web site you came from.
In addition, Yahoo! may collect certain personal and order information from registered Yahoo! users
who access this store through Yahoo! Shopping.
If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the Yahoo! Privacy Policy for more information about
how Yahoo! uses this information.
Credit Card Security.
We use Paymentech to process our online transactions, they're the top credit card processor on the
web.
Privacy is our top concern.
Pop Deluxe never sells or distributes any customer information, including the information of people
subscribed to our mailing list.
Any questions? Just wanna talk? Email us anytime at webpeople@popdeluxe.net