How Can We Help?

Welcome to our customer service switchboard.

Let's see if we can get you to the right place!
Click on the text below and it will take you to the appropriate page.

Our Contact Information:
Send an email for the quickest reply or simply use our LIVE CHAT feature. The link is above in the upper right hand corner. Click here to email Pop Deluxe! 800-399-5757 website
Please note that the retail store and the website are separate legal entities.
Returns + Exchanges: See our Return Policy or Get an Authorization Number for a Return.

Order Tracking: Where's my Order? Find out your order status here.

Frequently Asked Questions: Find the answers to the most commonly asked questions.

Suggestion Box: Tell us what you think, we'd love to hear from you!

Product Submit: Tell us about your product and why it's perfect for Pop Deluxe!

Press Inquiries: We love the press! Let's get together and make some buzz about all this cool stuff we sell.

Shipping + Delivery: Information about our shipping rates, where we ship and different methods available to you.

Our Policies: Lots of good info about how we operate here at

Our Story: Who is Pop Deluxe and what are we doing?

Our Blog: We live + give the Deluxe way...see how we do it. Adventures in retailing, etailing, parenting and more.

Gift Certificates: Not sure what to get them? Try a gift certificate for our web shop!

Gift Services: Whether it's your small bridal shower or a large corporate holiday function, we can help you get your guest something they won't forget.

Wrapping Service: Let us wrap that for you! Hands down the coolest wrap for all occasions. Make that present "POP"!

Gift Registry: Coming soon, WISH LIST and GIFT REGISTRY! Awesome!

Our Gift Guide: Our seasonal online catalog in PDF format for you to check out. See all our faves and best sellers.